Town of Arlington, MA - Resident Services
Welcome to Arlington, MA

Request/Answer Center  

To expedite your Request please choose the Service Request Type that best describes your Request from the list below or find your request type by selecting the Dept./Category in the pulldown menu or use the Keyword Search feature. If you are still uncertain, please select the Dept./Category “I Don’t Know” and fill out that form.

Please note to ensure proper handling of your Request you need to have an account on the system. If you do not have one you’ll need to create a new account.

 
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 Service Request TypeDescription
Cemetery Report a headstone/marker in need of repair, landscaping issues, vandalism, or a general concern about cemetery property in Arlington.
Disease Report concern of public health issue (ex: West Nile Virus, Flu, Hepatitis)
Environmental Report an environmental concern such as asbestos, lead paint, dust or odor.
General Board of Selectmen Request Request information, ask questions or make a general comment to the Board of Selectmen
General Public Health Complaint Report of unsanitary conditions of a business or restaurant that may be violating health codes (trash, food, odor).
General Public Works Request information or make a general Public Works request.
Graffiti Report graffiti on public and/or private property.
Housing Inspection Request Report unhealthy living conditions or unsatisfactory housing facilities.
I Don't Know Place where residents can enter a request when they aren't sure who to send to.
Parks, Playgrounds, Bike Path Share a concern about a park, playground, field or bike path. Report vandalism.
Permits: Public Health Request a permit for massage, body arts, tanning and body work and food permits, both temporary and annual.
Pests Report presence of animals, rodents, insects that may pose a health risk.
Recreation Facility Concern Share a concern about the Veterans' Memorial Skating Rink, Spray Pool, Reservoir Beach, or Gibbs Gym.
Recreation Other Request Make a general Recreation request or suggestion not described in other Recreation request forms.
Recreation-Tax Identification Number Request a Tax ID number for Recreation Programs attended.
Request for Public Health Information Request specific or general information about public health.
Request Recreation Information Request public information, report misinformation.
Reverse 911 Subscription Add and/or Remove your phone number(s) to Arlington's Reverse 911 Call Alert System.
Selectmen Agenda Item Request an item to be placed on the agenda for the next available Board of Selectmen meeting.
Snow & Ice Report missing snow plow service, icy conditions, snow plow damage or other snow and ice related issue.
Street & Road Maintenance Report potholes, uneven or damaged sidewalks, debris in street or other street and road maintenance issues.
Street Signs Report missing or damaged street and traffic signs or other sign related issue.
Trash & Recycling Report missed pick-ups, general trash or recycling concerns.
Trees Report fallen tree or limbs, damaged and diseased town trees, branches in wires or in need of trimming.
Water & Sewer Report dirty water, street leaks, water damage, sewer back ups, odor, or other sewer and water issues.
Web Site Report broken links, missing files, or request content. Suggest a site enhancement or send general feedback on arlingtonma.gov or the Request/Answer Center.
Weights & Measures Report or inquire about food scales, taxi meters, gas pumps, heater meters orany consumer weights or measures.