Cutler Bay Feedback Survey

1. Please select a department:

2. Reference number:

3. Your name:

4. Please briefly describe your issue:

5. Your E-Mail address:

6. Your contact phone number:

7. My inquiry was addressed in a timely manner.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

8. Staff followed through as promised.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

9. Service was courteous, friendly, and respectful.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

10. Staff was knowledgeable about town services.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

11. Staff communicated clearly.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

12. Staff demonstrated good communication and command of language.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

13. Language was a barrier.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

14. Overall customer service received was excellent.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

15. Staff provided me with complete and accurate information.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

16. My overall experience was positive.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

17. Contact me regarding my comments.
If yes, please be sure to provide your contact information above.

Yes No

18. Comments: